Common Questions

How can The Advocaci Group help me?

Several benefits are available from seeking our services. Our social workers and advocates work one-on-one with the clients we serve to assist them with various issues. Many people also find that our social workers and advocates can be a tremendous asset to managing personal growth and the hassles of daily life. Our social workers and advocates can provide a fresh perspective on a complex problem or educate you about a particular issue. We can always point you in the right direction if we cannot assist you. 

Some of the benefits available from our services include:

  • Finding a resolution to the issues or problems that led you to seek assistance. 
  • Reduce barriers to accessing additional services.
  • Identify personal qualities that you possess to help you overcome adversity.
  • Increase access to appropriate community resources.
Do I need assistance?

Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties, there's nothing wrong with seeking extra support when you need it. You are taking responsibility by accepting where you're at in life and committing to address the situation by seeking professional assistance.  

Why do people come to you, and how do I know if it is right for me?

People have many different motivations for coming to us. Some may be going through a major life transition (unemployment, school issues, family court) or are not handling stressful circumstances well.   The Advocaci Group can help provide some much-needed encouragement.  In short, people seeking assistance are ready to meet the challenges in their lives and commit to the tasks needed for growth.

What is assistance like? 

Because each person has different issues and goals for themselves, assistance will be different depending on the individual.  In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issue, and report progress (or any new insights gained) from the previous session.  Depending on your specific needs, assistance can be short-term for a particular issue or longer-term to deal with more complicated situations or patterns. 

It is essential to understand that you will get more results from services if you actively participate in the process.  The ultimate purpose is to help you bring what you learn back into your life.

How do payments work? Do you take Medicaid or other insurance?

Yes, we do take Medicaid and a variety of insurance plans. You should first call your medical insurance carrier to determine if you have coverage. Be sure to check your coverage carefully and your options.  We take the following insurance plans: 

  • -Aetna Better Health and Aetna (Commercial)
  • -Blue Cross Blue Shield (Commercial)
  • -Cooks Children
  • -Molina Healthcare
  •  -Parkland Health Plan
  • -Superior HealthPlan
  • -Texas Medicaid and Healthcare Partnership
  • -Wellpoint
Since each case is different, we will examine your circumstances and needs to determine how we can get you the service you need at a reasonably low rate.  The Advocaci Group is determined to do what's in our client's best interest, no matter the cost.

Will my information remain confidential?  

 Confidentiality is among the most important components between clients and social workers. Successful assistance requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but in the office.   Every social worker should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone.  This is called “Informed Consent.”

  Sometimes, however, you may want your social worker to share information or give an update to someone on your healthcare team (your Physician, Counselors, Educators, Health professionals, or Attorney). Still, by law, your social worker cannot release this information without obtaining your written permission.

However, state law and professional ethics require social workers to maintain confidentiality except for the following situations:
* Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
* If the social worker has reason to suspect the client is seriously in danger of harming themself or has threatened to harm another person.


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm